Information architecture (IA) plays a critical role in technical writing by ensuring that documentation is clear, structured, and easy to navigate. In my portfolio, I included IA work based on Tsugami America’s website to demonstrate my ability to organize complex technical content effectively. Tsugami America is known for its precision CNC machine tools, and its customers rely on accurate, well-structured documentation to operate and maintain their equipment efficiently. By analyzing and refining the organization of information on their website, I showcased my ability to improve usability, streamline navigation, and enhance content accessibility for users seeking product details, service support, and technical resources.

A well-designed IA framework ensures that users can quickly find the information they need, reducing downtime and improving overall efficiency. My work focused on creating logical content hierarchies, improving categorization, and optimizing search functionality to align with the needs of Tsugami America’s diverse audience, including engineers, machinists, and service technicians. Structuring content in a way that supports both new and experienced users is crucial in the manufacturing industry, where precision and efficiency are paramount.

By integrating information architecture principles into my portfolio using real-world examples from Tsugami America, I highlighted my ability to go beyond writing and contribute to the strategic organization of technical content. This demonstrates my expertise in making technical documentation more intuitive, scalable, and user-friendly—an essential skill for any technical writer working with complex products and systems.